Update - We still see a high error rate in delivering SMS messages to AT&T mobile numbers.
We are working on a few tracks: we are escalating though our SMS gateway provider to AT&T and are bringing technical changes to the SMS structure in order to improve deliverability.
In the meantime, if your hosts report this issue, we would recommend that they report the issue to AT&T via this link: https://www.att.com/contactus/index.html. We will post updates on this page.
Nov 9, 18:44 CET
Identified - We've noticed that SMS sent to AT&T mobile numbers are currently not being delivered because of filters put in place by AT&T. We believe this is due to more strict filtering that AT&T has recently put in place for application-to-peer (A2P) type messages. We're working with our SMS gateway provider to identify solutions and will post updates on this page.
Nov 2, 18:47 CET

About This Site

Welcome to Proxyclick's status page, where you can get real-time information on system performance. If there are interruptions to service, we will post a note here. As always, if you are experiencing any issues with Proxyclick, don't hesitate to get in touch with us at support@proxyclick.com and we'll get back to you as soon as we can.

Dashboard   ? Operational
iPad app   ? Operational
Browser-based Kiosk   ? Operational
SMS   ? Operational
Mail   ? Operational
Slack   ? Operational
Skype for Business   ? Operational
API   Operational
Webhooks   Operational
Box integration   ? Operational
Dropbox integration   ? Operational
OneDrive integration   ? Operational
Calendar integration   Operational
Salesforce integration   Operational
Exports   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dashboard response time
Fetching
Dashboard availability
Fetching
Past Incidents
Dec 11, 2018

No incidents reported today.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018

No incidents reported.

Nov 28, 2018

No incidents reported.

Nov 27, 2018
Resolved - The incident has been resolved. All notifications have been sent without delays for the past hours. We close this incident. Please contact us at support@proxyclick.com if you have any questions.
Nov 27, 13:53 CET
Monitoring - A fix has been implemented and the notifications are sent normally since then. We continue to monitor before closing the incident.
Nov 27, 11:07 CET
Identified - We still see delays affecting some email and SMS notifications. The team is looking into this. Other notifications (Push, Slack ...) are not affected. We'll post updates on this page.
Nov 27, 09:35 CET
Monitoring - The network issue has been fixed. We are now monitoring the situation. Notifications have been delayed but they are now delivered at normal levels.
Nov 27, 02:48 CET
Investigating - We are currently investigating a network issue on our infrastructure.
Nov 27, 01:42 CET