All Systems Operational

About This Site

Welcome to Proxyclick's status page, where you can get real-time information on system performance. If there are interruptions to service, we will post a note here. As always, if you are experiencing any issues with Proxyclick, don't hesitate to get in touch with us at support@proxyclick.com and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Dashboard ? Operational
iPad app ? Operational
Browser-based Kiosk ? Operational
SMS ? Operational
Mail ? Operational
Slack ? Operational
Skype for Business ? Operational
API Operational
Webhooks Operational
Box integration ? Operational
Dropbox integration ? Operational
OneDrive integration ? Operational
Calendar integration Operational
Salesforce integration Operational
Exports Operational
Proovr Operational
Access Control Operational
90 days ago
99.72 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 29, 2024
S2 - Slowness in Access Control Systems
Resolved - We are pleased to inform you that the issue with Access Control Systems has been resolved. Our CloudOps team has completed the necessary actions and verified that the service is functioning as expected.

A Root Cause Analysis (RCA) will be conducted to understand the incident in detail. It will be available on our Status Page within 10 days.

Thank you for your patience and cooperation throughout this process.
Oct 29, 09:23 CET
Monitoring - We have implemented a solution for the issue affecting the Access Control system and are currently monitoring the situation to ensure stability and performance. Our CloudOps team is overseeing the process to confirm that the issue has been fully resolved.

Next update: 29 October 10:00 CEST
Oct 28, 23:36 CET
Update - We continue to investigate the service interruption that may cause delays in access controls.

Our Engineering team is actively working to determine the root cause of the disruption and assess its impact.

We will provide our next update in 4 hours.

Thank you for your patience as we work to resolve this issue.
Oct 28, 21:16 CET
Identified - We have identified the issue causing the recent service outage and are pleased to inform you that the message queues are now clearing. Due to the high volume of messages, it will take 3-4 hours for everything to return to normal. Rest assured, we are actively monitoring the situation to ensure a smooth resolution.

We will provide the next update in 4 hours.

Thank you for your patience and understanding.
Oct 28, 17:18 CET
Investigating - We have noticed a spike and a high utilization in our backend service queues and as a result, you may face delays in access control operations. Our engineering and ClousOps teams are investigating the issue further.
Apologies for any inconvenience caused due to this.
Oct 28, 16:26 CET
Oct 28, 2024
Oct 27, 2024

No incidents reported.

Oct 26, 2024
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 26, 10:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 06:30 CEST
Scheduled - We will be be undergoing scheduled maintenance on October 26th at 6:30 am (CEST) / 12:30 am (EST).

We are not expecting any downtime during the maintenance window, however, there will be some slowness in accessing the application.
Oct 23, 12:32 CEST
Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024
S2 - All On Premise Access Control Systems are down
Resolved - We are pleased to inform you that the issue has now been resolved. Our teams have completed the necessary actions and verified that the service is now functioning normally.

A Root Cause Analysis (RCA) will be conducted to understand the incident in detail and will be made available on our Status Page within 10 days.

Thank you for your patience and cooperation throughout this process. If you have any further questions or concerns, please feel free to reach out.
Oct 22, 10:17 CEST
Monitoring - We have implemented a solution for the issue affecting the Access Control system and are currently monitoring the situation to ensure stability and performance. Our CloudOps team is overseeing the process to confirm that the issue has been fully resolved.

Next Update : 11 am CEST
Oct 21, 19:00 CEST
Update - We are continuing to investigate the issue. We have ruled out any certificate eroors and are investigation connection logs now. We will keep you updated on the progress.

Next Update: 7 pm CEST
Oct 21, 16:50 CEST
Update - We are continuing to investigate the issue. We have ruled out any certificate eroors and are investigation connection logs now. We will keep you updated on the progress.

Next Update: 7 pm CEST
Oct 21, 16:49 CEST
Update - We are continuing to investigate the issue. Aprreciate our patience.

Next Update: 05:00 PM CEST
Oct 21, 14:01 CEST
Investigating - All On-premise Access Control Extenders are offline. Our teams are actively investigating the issue and we will update you on the progress.

Next Update: 02:00 PM CEST
Oct 21, 10:53 CEST
Oct 21, 2024
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

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