Proxyclick Status

All Systems Operational

About This Site

Welcome to Proxyclick's status page, where you can get real-time information on system performance. If there are interruptions to service, we will post a note here. As always, if you are experiencing any issues with Proxyclick, don't hesitate to get in touch with us at support@proxyclick.com and we'll get back to you as soon as we can.

Dashboard Operational

iPad app Operational

Browser-based Kiosk Operational

SMS Operational

Mail Operational

Slack Operational

Skype for Business Operational

API Operational

Webhooks Operational

Box integration Operational

Dropbox integration Operational

OneDrive integration Operational

Calendar integration Operational

Salesforce integration Operational

Exports Operational

Proovr Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 18, 2024

No incidents reported today.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

Elevated response times in Proxyclick admin dashboard

Resolved - We are pleased to share that this incident is resolved as we have confirmed full restoration of admin response time performance.
We will publish our root cause analysis findings on this incident within 10 business days.
Oct 9, 07:18 CEST

Update - The systems are functioning normally. We shall continue to monitor the situation for extended period of time.

Next update: 03:30 US Central time on October 9, 2024.
Oct 8, 18:01 CEST

Monitoring - The system is operational now. We shall continue to monitor the situation.

Next update: 11:00 US Central Time.
Oct 8, 16:27 CEST

Update - We believe we have identified the root cause of the issue. The impact is currently intermittent. To resolve the issue, we will be restarting the database service at 15:30 CET. This will result in an approximately 30-minute outage. We expect the service to be fully restored after the database restart.

During this period, our services will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to improve our systems.
Oct 8, 15:27 CEST

Update - We are continuing to investigate this issue.
Oct 8, 15:23 CEST

Update - Our Infra team is actively working to determine the root cause of the disruption and assess its impact.

We will provide next update in 4 hours.

Thank you for your patience as we work to resolve this issue.
Oct 8, 13:04 CEST

Update - Our Infra team is currently investigating the issue to identify the cause and take remedial actions.

Next Update in 2 hours.
Oct 8, 10:57 CEST

Investigating - We are currently investigating reports of increased loading times and slow response in the Proxyclick admin dashboard.
Oct 8, 09:46 CEST

Oct 8, 2024

Important Notice: Emergency Maintenance Scheduled

Completed - The scheduled maintenance has been completed.
Oct 8, 16:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 15:30 CEST

Scheduled - We are writing to inform you of an emergency maintenance operation that we are doing to mitigate the performance issues we are facing with the system currently.

Scheduled Downtime:
Date: October 8th 2024
Time: 08:30 Central Time to 09:00 Central Time
Duration: Approximately 30 minutes

During this period, our services will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to improve our systems.
Oct 8, 15:21 CEST

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.