Due to high error rates and latencies at one of our providers, the real-time updates to and from the iPad app are currently delayed. As a consequence, an update in the dashboard (new visit, new host) is currently not being sent to the iPad. Reloading the app will make sure the updates are taken into account. Similarly, a check-in on the iPad will be displayed on the Dashboard only after reloading the Dashboard. Other features are not affected.
Our provider is aware of the issue. We are in contact with them and will provide an update on this page. Please contact us at firstname.lastname@example.org
if you have any questions.