All Systems Operational

About This Site

Welcome to the Eptura Visitor status page, where you can get real-time information on system performance. If there are interruptions to service, we will post a note here. As always, if you are experiencing any issues with Eptura Visitor, don't hesitate to get in touch with us at support@proxyclick.com and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Dashboard ? Operational
iPad app ? Operational
Browser-based Kiosk ? Operational
SMS ? Operational
Mail ? Operational
Slack ? Operational
Skype for Business ? Operational
API Operational
Webhooks Operational
Box integration ? Operational
Dropbox integration ? Operational
OneDrive integration ? Operational
Calendar integration Operational
Salesforce integration Operational
Exports Operational
Proovr Operational
Access Control Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 8, 2025

No incidents reported today.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
S2 - Visitors are not receiving SMS notifications in Belgium
Resolved - We are pleased to inform you that the issue affecting SMS delivery to phone numbers beginning with +32 (Belgium) has been resolved. A fix was applied on our end and following a brief monitoring period, the service is now functioning as expected.

A Root Cause Analysis (RCA) will be conducted and published on our Status Page within 10 business days.

Thank you for your patience and cooperation. If you have any further questions or concerns, please follow up via your existing case or submit a new support ticket.
Jun 26, 08:47 UTC
Monitoring - A fix has been implemented. We are moving into the Monitoring Phase while we test.
We will post an update as soon as testing is complete.
Jun 25, 22:47 UTC
Update - The measures advised by Third Party Vendor Support Team are taking longer to be implemented due to technical complexities with the implementation.
We shall post an update as soon as we hear from them.
Jun 25, 12:19 UTC
Update - Some configuration changes were advised by the Vendor and they are being implemented which is expected to resolve the issue. We shall keep this page updated with the progress.

Next Update: 11:30 UTC on 25 June 2025
Jun 24, 12:24 UTC
Investigating - Visitors are not receiving SMS notifications in Belgium. We are currently investigating the issue with our third party vendor.

Next update by 11:30 UTC on 24 June 2025.
Jun 23, 16:18 UTC
Jun 25, 2025
Jun 24, 2025
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