No further issues have been observed or reported after the earlier update. This incident is now resolved.
Posted Jan 11, 2024 - 06:21 UTC
Update
We are continuing to monitor for any further issues.
Posted Jan 10, 2024 - 22:21 UTC
Monitoring
We have restored visitor logbook data export functionality and are monitoring the deployed solution.
Posted Jan 10, 2024 - 16:54 UTC
Update
A root cause has potentially been identified, our engineering team continues to investigate while assessing the impact of implementing a resolution. Further updates to follow.
Posted Jan 10, 2024 - 16:16 UTC
Investigating
We are currently investigating performance issues with the data export functionality of the visitor logbook.