Visitor logbook - Visit data export functionality

Incident Report for Proxyclick

Resolved

No further issues have been observed or reported after the earlier update. This incident is now resolved.

Posted Jan 11, 2024 - 07:21 CET

Update

We are continuing to monitor for any further issues.

Posted Jan 10, 2024 - 23:21 CET

Monitoring

We have restored visitor logbook data export functionality and are monitoring the deployed solution.

Posted Jan 10, 2024 - 17:54 CET

Update

A root cause has potentially been identified, our engineering team continues to investigate while assessing the impact of implementing a resolution. Further updates to follow.

Posted Jan 10, 2024 - 17:16 CET

Investigating

We are currently investigating performance issues with the data export functionality of the visitor logbook.

Posted Jan 10, 2024 - 12:07 CET

This incident affected: Exports.