Delays in push notifications

Incident Report for Eptura Visitor

Resolved

Push notifications are now sent without delays. The incident is closed.

Posted Jul 25, 2019 - 18:36 UTC

Identified

Delays decrease but push notifications are still sent with a delay. We will provide updates on this page.

Posted Jul 25, 2019 - 16:59 UTC

Monitoring

We observe delays in push notifications and have identified the issue. All other notifications (emails, text messages, integrations) function normally. We monitor the queue as it decreases and will update this ticket when the delays will be back to normal

Posted Jul 25, 2019 - 15:31 UTC