Issues accessing Dashboard

Incident Report for Eptura Visitor

Postmortem

Our logs alerted us of a potential issue in our cluster, we were able to take immediate action to resolve. We will continue to improve our logging to ensure we can mitigate this incidents in the future before they could impact our users.

Posted Mar 13, 2020 - 16:32 UTC

Resolved

This incident has been resolved.
Posted Mar 13, 2020 - 16:18 UTC

Monitoring

A fix has been implemented and we are monitoring the results, a few users may have been impacted in the last minutes.
Posted Mar 13, 2020 - 15:41 UTC

Investigating

We are currently investigating an issue where users may not be able to access Dashboard (web app).
Posted Mar 13, 2020 - 15:40 UTC
This incident affected: Dashboard.
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