Scheduled Infrastructure Maintenance

Scheduled Maintenance Report for Eptura Visitor

Completed

The scheduled maintenance has been completed.
Posted Jan 15, 2023 - 10:02 UTC

Verifying

Verification is currently underway for the maintenance items.
Posted Jan 15, 2023 - 09:42 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 15, 2023 - 09:00 UTC

Scheduled

Our team is dedicated to providing you with the best possible Proxyclick experience, and will be performing scheduled maintenance to implement infrastructure improvements.

Proxyclick will experience scheduled downtime for these improvements on 15 January 2023.

To implement the infrastructure improvements, Proxyclick needs to update public internet IP addresses that support our services. For most customers, no action is required.

If you have set up strict network policy filtering (whitelisting) IP addresses of Proxyclick with a firewall, you will need to take action. All Proxyclick Administrators were emailed an advance notice of this scheduled maintenance announcement which includes IP tables for updating your network filter policies.

Recommendation
We strongly advise against whitelisting IP addresses, as doing so creates a risk of function loss in case of update or misconfiguration. Because IP addresses are subject to change in the future, filtering is required. Instead, we recommend whitelisting *.proxyclick.com domains if possible.

If you have questions that were not answered by the FAQ in our notice email, or you have further questions, please contact our support team directly.
Posted Jan 09, 2023 - 21:32 UTC
This scheduled maintenance affected: Dashboard, iPad app, Browser-based Kiosk, SMS, Mail, Slack, Skype for Business, API, Webhooks, Box integration, Dropbox integration, OneDrive integration, Calendar integration, Salesforce integration, Exports, and Proovr.