Kiosk may not be able to connect

Incident Report for Eptura Visitor

Resolved

This has been resolved, post mortem incoming.
Posted Mar 01, 2022 - 21:29 UTC

Monitoring

A fix has been implemented and we are monitoring performance
Posted Mar 01, 2022 - 18:00 UTC

Identified

Issue with API endpoints has been identified
Posted Mar 01, 2022 - 17:58 UTC

Investigating

We are currently investigating an issue where kiosks are unable to connect to an account.
Posted Mar 01, 2022 - 17:56 UTC
This incident affected: iPad app, API, and Webhooks.