Kiosk may not be able to connect

Incident Report for Eptura Visitor

Resolved

This has been resolved, post mortem incoming.

Posted Mar 01, 2022 - 21:29 UTC

A fix has been implemented and we are monitoring performance

Posted Mar 01, 2022 - 18:00 UTC

Issue with API endpoints has been identified

Posted Mar 01, 2022 - 17:58 UTC

We are currently investigating an issue where kiosks are unable to connect to an account.

Posted Mar 01, 2022 - 17:56 UTC

This incident affected: iPad app, API, and Webhooks.