Intermittent issues to access Dashboard and other functionalities

Incident Report for Eptura Visitor

Resolved

This incident has been resolved. Access to Dashboard and other functionalities have been restored. A post mortem will be available as soon as possible.
Posted Nov 08, 2021 - 08:44 UTC

Update

We are continuing to monitor for any further issues.
Posted Nov 08, 2021 - 08:43 UTC

Update

We are continuing to monitor for any further issues.
Posted Nov 08, 2021 - 07:47 UTC

Update

We are continuing to monitor for any further issues.
Posted Nov 08, 2021 - 07:40 UTC

Monitoring

A fix has been implemented and we are monitoring the issue.
Posted Nov 08, 2021 - 07:38 UTC

Investigating

We are currently investigating this issue where certain users may experience problems with the application
Posted Nov 08, 2021 - 07:36 UTC
This incident affected: Dashboard, iPad app, Browser-based Kiosk, SMS, Mail, Slack, Skype for Business, API, Webhooks, Box integration, Dropbox integration, OneDrive integration, Calendar integration, Salesforce integration, Exports, and Proovr.