Exports may be requested but not received

Incident Report for Eptura Visitor

Resolved

This incident has now been resolved and all delayed report requests are being processed.

Posted Feb 09, 2022 - 14:17 UTC

A fix has been implemented and we are monitoring the results.

Posted Feb 09, 2022 - 14:12 UTC

The root cause has been identified and a fix is being implemented.

Posted Feb 09, 2022 - 12:47 UTC

We are currently investigating an issue where certain reports may not be sent when requested via the Export option.

Posted Feb 09, 2022 - 12:18 UTC

This incident affected: Exports.